I have a Whirlpool french door refrigerator (model WRX988SIBM) with the ice dispenser in the door of the refrigerator and it quit making ice the other day when I had to cut off my water for a few days to fix a leak (unrelated). I am not sure if these events are necessarily related but seeing as they happened around the same time I am wondering if it could be part of the problem.
The freezer temperature reads/is set at 0 when I check on the menu and I do not feel any water or any ice at all when I put my hand into the ice maker. I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. I have confirmed it is not the filter causing the issue.
Could this issue have been caused by the ice maker not having access to water for a few days? I can't think of anything else to try, if there are any other ideas on how I can get this working short of calling a Whirlpool tech please let me know.
Best Answer
I have a GE side by side. During the Texas deep freeze of 2021 we were very lucky, we never lost power. However, we did lose water for a day or two. When the water came back on, the Ice maker no longer made ice. The problem was the tube which dispenses the water into the ice tray, froze up when water no longer moved through it every so often. All I had to do was blow a hair dryer on in for a few minutes and the ice plug melted and water could once again flow into the ice tray.