Should the dryer cord’s neutral and ground be connected to the same terminal

dryer

I installed the dryer cord like the dryer diagram and the dryer was not working properly so I had an exchange. When sears came to install the new dryer they connected the neutral of the cord and the ground of the cord on the middle joint of the dryer. They told me I did it wrong on the previous dryer. Is this correct? I used a 4 prong cord and the outlet has the 4 wires all the way to the main panel.

Best Answer

Sometimes you read something and can't help but shake your head. The answer is no, they wired the dryer wrong. The ground wire is supposed to wire to the ground lug of the dryer as shown in the manual on page 15.

The ground on the dryer needs to be wired correctly to provide safety for anyone who touches a metal surface if a short in the electrical system were to occur.