Is “I’m working totes” new slang

american-englishetymologyslang

I was reading a New York Times article about a Dollar General employee who was fired from her job in Tampa, Florida, when her TikTok videos went viral. In these videos, the retail store manager described the working conditions that she and her overworked staff had to put up with on a daily basis. Delivery trucks that would arrive, often unannounced, abandoning their huge supplies in the store's hallway, blocking aisles and shelves.

Company policy forbids employees to unpack the merchandise until Thursdays and Fridays, which means customers do not have enough room to push their carts. The store manager uses the word "totes" twice in the TikTok video.

And guess what I get to do? I'm working totes.
So that way my totes are actually not sitting here on the floor in my hallway because they're supposed to be done in two days.

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I'm pretty sure it's “totes”, which Lexico says is short for “totally” as in “Do you like my new sneakers?” “Totes!” and “‘this is pretty embarrassing but I was totes asleep’” Merriam-Webster says it is slang for totally, completely, and absolutely, definitely.
My search also revealed that it can also be the plural form of tote bag, a type of canvas shopping bag with long handles.

I searched Google using the string “I'm working totes” and I got three results: one from Facebook posted 31 December, 2019, Tega Cay, SC, USA (South Carolina).

Amanda Elisabeth I’m working totes today and reminded me of old times!! Miss you both!!

and one from a subreddit called r/DollarGeneral, the following account, which was posted two years ago, provides no location.

This was a couple of days ago. And it has caused me to have a bit of a mental breakdown. I find myself still needing to rant, so here's how my Saturday went. […]
11-1 [p.m.] : It's so busy. Neither one of us can work the overstock totes I pulled out.
But maybe I can when the new manger i have to train comes in.
3:15~ [p.m.]: Phone call at register. I'm working totes. Cashier has it.
The other one is on break. A long line happens, sure I'll help by
taking cards only. Cashier randomly says they gotta call the boss. I
ask why. "Oh 'night manager' called. They're quitting."

I know that totes is American English, slang, possibly from Southern United States, but what exactly does it mean? Refilling shelves? Stacking? Unpacking boxes?

Moreover, I can't grasp the origins. How is totes derived?

Best Answer

It’s from a standard English word, tote: carry around, or a bag (tote bag) in which to carry things.

In its use in a retail store, it seems that “doing totes” is restocking shelves with merchandise that was taken off shelves but not sold and has been placed in a tote, a container in which unsold items are collected.

In warehouse management a tote may be a sturdy plastic container with a lid; they may run on a track, and the containers may be put on trucks for delivery from a warehouse to a retail establishment. A warehouse “picker” may have a list to fill with items that go to a particular retail store.

I found but can’t manage to copy many reddit posts about the trials and tribulations of working in warehouses—complaints about people who overfill totes, why some totes have only one item, and so forth.

“Doing totes” is, I think, a down-time task for someone who bags groceries for a cashier.

From https://www.merriam-webster.com/dictionary/tote

tote verb (1)

toted; toting

Definition of tote (Entry 1 of 4)
transitive verb

1 : to carry by hand : bear on the person : LUG, PACK
2 : HAUL, CONVEY

tote noun (1)

Definition of tote (Entry 2 of 4)

1 : TOTE BAG

2 : BURDEN, LOAD

tote verb (2)

toted; toting

Definition of tote (Entry 3 of 4)
transitive verb
: ADD, TOTAL —usually used with up

toted up his accomplishments
— G. P. Morrill
[Entry 4 of 4 omitted]

First Known Use of tote

Verb (1)
1677, in the meaning defined at sense 1

Noun (1)
circa 1772, in the meaning defined at sense 2

Verb (2)
1888, in the meaning defined above