Diablo – I’m hearing rumors of Battle.net accounts being hijacked and stolen in Diablo 3. How to protect theself

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There have been a fairly large number of fairly reliable reports that some clever and disreputable jerks have figured out how to hijack a Diablo III session, steal your Battle.net account, take all of your cool items, all of your WoW gold, and do all manner of other nefarious things – and worse yet, they can use your account to do it to your friends!

Eeeeeeeeeeeeeek! How can I stop this from happening!!?!?!?!?????

Best Answer

Blizzard released an official statement about the current situation. Their official statement denies that there are any current exploits, or that Authenticator-locked accounts have been compromised. (We can always trust what a company says about their own security, right?)

However, it also mentions that, if you're concerned about security, in addition to the "authenticator" device, and the "Mobile Authenticator" iPhone/Android app, there's also a service where Blizzard will send you text messages for certain (configurable) account information changes or similar activity. If you don't want to invest in the standalone device, and you don't have an iPhone/Android phone, you may be interested in this third option.

For more information on the Authenticator, visit http://us.battle.net/support/en/article/battle-net-authenticator-faq

For more on the Battle.net Mobile Authenticator, visit http://us.battle.net/support/en/article/battle-net-mobile-authenticator-faq

For more on Battle.net SMS Protect, visit http://us.battle.net/support/en/article/battlenet-sms-protect

As always, if you think you've been the victim of an account compromise, head to the "Help! I've Been Hacked!" tool at http://us.battle.net/en/security/help for assistance.

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