How to fix the “An Error Occurred Retrieving Content” error in Hearthstone in Linux

hearthstonelinuxtechnical-issueswine

I am currently trying to run Hearthstone on Linux and it went fine, I installed with wine, I can log with my profile but right on the screen with the "Play game" button i get the following error:

Wooops! We are having problems loading some content, Please try reloading this page using the button below. Thanks!

And I get a link to this:
https://us.battle.net/support/en/article/BLZBNTBNA000003E8?utm_source=App&utm_medium=other

I tried some of the solutions but is not working out… Can someone give me some idea about that if he has any experience with this ;?

Thanks to everyone!

EDIT:
Some people fixed is by installing lib32nss-mdns but it is for amd processors, so anyone knows a version of that for intel?

Best Answer

I have fixed it! I have done a lot of things so I do not really know which one fixed it, but here is what I have done:

Removed Wine and all its files (so this means removal of everything about the game)
Reinstalled Wine and updated to the newest version (note that apt-get update did not get me there I had to install it myself -- And I have Wine sources! --)
Installed battle.net app and then Hearthstone using this guide: http://news.softpedia.com/news/How-to-Play-Blizzard-s-Hearthstone-Heroes-of-Warcraft-on-Linux-424410.shtml (Wine version which I updated to is mentioned)

And it magically worked.

Notes: I tried installing it via Playonlinux but this created some extra issues and problems so I prefer not to use it. I tried a ton of things which made it for other people but nothing worked for me. So if you do not have time to search and try minor solutions you can try my brutal approach. {:

Thanks to everyone who lost their time reading this!

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Mass-effect – Game hangs at the main menu while checking for downloadable content

I did some online searching, and got some information. It seems this problem is universal across all platforms. I still haven't found a definite cause for this problem, (though some are generally blaming crappy game/DRM design) or any statement from BioWare, but the community has come up with a few workarounds. I've had success with two, and haven't really bothered with the third. But there are some claims of the third being fairly reliable.

(Maybe console-specific, or PS3-only.) Disable auto sign-on to the console's multiplayer network (e.g.: PSN, Xbox Live) and reboot. Or, just log off of the network before starting the game every time. If multiplayer functionality is desired, use the in-game menu to sign in to EA's servers and this should automatically prompt you to sign into your console's network also. This has worked well for me. I suppose the PC analogue would be to turn off Wi-Fi or unplug the network cable.
Enable auto sign-on to EA's servers within the game. (You may have to try options 1 or 3 first, to get into the game menu needed to tweak this option.) This has also worked for me, and comes with the added benefit that you can re-enable your console's auto sign-on function as well.
Wait approximately 30 seconds at the "Press START button" screen. Some users have reported good results with this. Since options 1 and 2 are working fine for me, I haven't personally tested it.

Running Rogue Legacy on Linux

Please follow the guide provided in AskUbuntu to Correctly Configure and Install Wine which I made for cases like this.

After doing so then you can see in the Wine AppDB for Rogue Legacy the components needed for it which I also worked on. There is no additional steps apart from using the correct updated/configured Wine version and installing the needed components which, as you mentioned are the .NET Framework and/or Mono 2.10.

After running winetricks (The gui window) should show you that you have mono installed (And any other additional components. You can see which you need in the askubuntu answer I provided).

Additionally, and aside from the above mentioned, when running a Windows executable app with Wine, you should know 3 things:

Some apps DO NOT execute if the executable file is not in the same folder where you are actually executing wine. For example:

wine ~/.wine/drive_c/Program\ Files\ \(x86\)/Rogue\ Legacy/RogueLegacy.exe

Will NOT WORK but

cd ~/.wine/drive_c/Program\ Files\ \(x86\)/Rogue\ Legacy
wine RogueLegacy.exe

WILL WORK.

When adding the location of a Windows executable and it contains names with spaces in them, it is always better to double quote the location than it is to simply assume it will work. For example the above can work better like this:
```
wine ~/.wine/drive_c/"Program Files (x86)/Rogue Legacy"/RogueLegacy.exe
```
Some games do not play well on a 64 bit environment. Since I see you have "Program Files (x86) with you, this just means you have Ubuntu 64 bit and simply installed Wine which by default takes the ARCH type of the Host system, in your case 64 bit. Please see the guide for Wine which talks about this.

So with this 3 points in mind and the guides, you should have a nice play of, not only this game but many MANY others.

Best Answer

Related Solutions

Mass-effect – Game hangs at the main menu while checking for downloadable content

Running Rogue Legacy on Linux

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