Steam transactions

dota-2steam

I received an offer for purchase of few of my items on steam. But at the end of the transaction I did not receive the money. How long does it take for the money to get credited to my account? Or what do I do to ensure that I receive my money?

Best Answer

If you had not offered to sell any items on Steam Community Market, it is likely that you were scammed. There are various ways to avoid getting scammed.
1. If someone offered you to trade via sending you a link in private chat, check that it is a trusted site. A lot of scammers try to trick people by using fake links such as staemcommunity.com instead of steamcommunity.com and etc.
2. You can't send money via trade. The only way is to give the receiver a wallet code. In that case, make sure the trader gives you the wallet code before sending the item over.
3. In-trade scammers: pretty easy to find out, they switch items just before clicking "Ready to Trade".
4. Impersonating: the scammer will try to imitate a close friend of your's account and ask to lend you an item. If someone asks to lend you an item, just make sure that person is trustable, and not an imitator by taking a close look at his/her profile.

If you had been scammed, you may be able to retrieve your item by:
1. Submit a ticket to Steam. This is the most important step to retrieving your items, because what the scammers do is not detectable by valve unless you tell them it happened. Include all details about the scam.
2. Talk to Steam Rep that you are assigned via email. The representative from Steam will either tell you that the item has been returned or they need more information. It helps if you happen to have a screenshot of your trade or trade history.
Hope I helped :)

Sources:
http://steamcommunity.com/sharedfiles/filedetails/?id=232687419
http://steamcommunity.com/sharedfiles/filedetails/?id=227686782