Tribes: Ascend – Black window in corner of screen

tribes-ascend

For a while now my friend has been unable to play Tribes: Ascend. It shows the updater, he clicks "Play" and then after seeing the splash screen, it shows a black window in the corner of the screen. There is no decoration on the window, just a black square.

It then shows a Crash Dialog which says the following:

SECURE CRT: Invalid parameter detected.

Address = 0x7647b9bc (filename not found) [in C:\Windows\syswow64\KERNELBASE.dll]
Address = 0x4801b1   (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\tribes\binaries\Win32\TribesAscend.exe]
Address = 0x4a88c3   (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\tribes\binaries\Win32\TribesAscend.exe]

His installation was done via Steam and we have tried validating the game cache and reinstalling Tribes: Ascend. One time we searched for the drive for "tribes" and deleted all that was for Tribes: Ascend. It is however possible that I may have missed something.

His Operating System is Windows 7 (64bit) and his graphics card is a NVidia GeForce GT 440 if that helps at all. This problem is exclusive to this game so I doubt it is a graphics card issue.

In Event Viewer, it says the following on the crash:

Faulting application name: TribesAscend.exe, version: 1.0.1082.1, time stamp: 0x502d8d6f
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0x00000001
Fault offset: 0x0000b9bc
Faulting process id: 0x1778
Faulting application start time: 0x01cd85d00cb37c7c
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\tribes\binaries\Win32\TribesAscend.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 6fb53755-f1c3-11e1-9242-14dae903e189

Best Answer

After a bit of digging around, I discovered that the problem was due to a broken user profile.

Making a new account and copying the data over solved the problem.