Recently a player named "Blizzardi" whisperd me saying there were security problems with my account and I had to visit a webpage or my account would be banned. There was a [GM] tag next to his name…
You guessed it! I fell for the trick and gave away some of my account data on a site that was EXACTLY IDENTICAL to the Battle.net interface. I am new to the game so I expected it to be something necessary for an update or something.
My highest level character was 50 and had around 350g which is not really worth stealing, but my characters do not matter to me. What matters is my account and private information!
Once I realized that I got hacked, I wrote a help ticket about account recovery to Blizzard. They responded earlier this evening. They told me, that I had to send them another ticket containing my new information (account name, email etc.). I just got done sending them my new stuff and realized that the tickets I send weren't showing up in the "tickets" tab. (Is it because the hacker turned of my communication feauture?)
I did some research and found out that "Blizzardi" is becoming a famous threat on the WoW forums.
Another strange thing that I found out was that all of my characters were gone. Only one remained…one i didn't create. Guess what his name was? "Blizzardi", a level 1 Warrior -_-
Please tell me what i should do now in order to recover my lost account and data.
Thank you in advance dear stack-gaming community! <3
Best Answer
If you used your Battle.net password for anything else (e-mail, Steam, other accounts), change those passwords ASAP.
Other than that, it sounds like you've already done exactly what you need to do: Contact Blizzard and they'll help you with the recovery process.
The account recovery page will help you regain access to your Battle.net account. Once you've done that, you can start restoring your characters.