Help the players keep better track of their objectives

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I am running my first 5e campaign as DM, so I am simply running Lost Mine of Phandelver. I have experience playing the game, and a little bit of experience DMing homebrew systems. One player I have played with before but still wet behind the ears, while the other two are brand new to the TTRPG scene.

We have been having tons of fun, but we're getting to the point where they don't know what to do next. (Today's session they will be finishing up the Redbrand Hideout). We unfortunately only get to play ~2-3 hours a week, so there's a lot of time for information to be forgotten.

So far they have already learned the fate of Bowgentle's spellbook from Agatha for Graele and investigated Old Owl Well. However, they seem to have forgotten why they were doing it. They haven't returned to Graele or Daran for their rewards. And they seem to have forgotten that their next mission should be to find the location of Cragmaw Castle and Wave Echo Cave.

How can I help them keep track of what they should be doing? I should note that it's not even necessarily what I want them to be doing – I'm willing to improvise whatever they want to do. But I don't want it to get to the point where they are twiddling their thumbs, either. One player has been keeping small notes, for which I am greatful. But she can't even decipher her own notes (things like "Bowgentle Book 100 Years", she has no idea what that was for).

Some options I've thought of:

  • Nudge the players with 'random' encounters. For example, have them overhear someone talk about how a druid in Thundertree knows the location of Cragmaw Castle. This is my personal choice right now, but I don't want them to feel railroaded.
  • Write notes for them to remind them of previous sessions. Basically a "Last Time on Phandelver Z" kinda situation from me, the narrator. The problem with that is I already do a lot to prepare for the sessions, it would be nice if they could do it too.
  • Have them roll History (Int) checks to recall information about what they should be doing when play slows down. The problem then is there's a chance for failure and we're right back to where we were.
  • Talk to them about it outside of the game. Ask them to keep somewhat detailed notes and remember things for themselves. I'm a little bit concerned that this will take away from their fun a little bit – the two brand new players are full casters, which I quote "feels like [they're] doing homework" at times, and I don't want to add even more "homework".

What methods has anyone used that successfully kept a game on track with what the PCs know / want to do?

Best Answer

Have someone recap previous session at the beginning of the current one.

This is something that I picked up from a DM that I played with and now use it in my games too. At the start of the session, before you do anything in-game, you ask one of the players to remind everyone about the events that led PCs to where they are now, if your players are shy about this, you can start with doing it yourself for a session or two but it's better if the players do it. This not only reminds everyone what they're doing and why but also gives you in insight into what things are memorable to your players, what they enjoyed enough to memorise and whether their interpretation of the events is consistent with yours. Also having the events of one week summarised by someone the week after improves long-term information retention as well. Offer some incentive for players to want to do this, in my case I use tokens of sort that they can exchange for a magic item once they have a few, you can also give out inspiration or some other bonus. Incidentally this might also lead to improved quality of note making during the game as if they want to earn the bonus they need to remember at least some things from the previous game. This technique is kind of a variation of your second bullet point except that no one needs to do any extra work between sessions.