I set up salesforce sites to work with our customer portal and added a custom domain name to it but for some reason in any browser that I am logged in to salesforce the domain name just redirects to the default salesforce login screen.
But if i open the same domain name in an incogneto window it opens the portal just fine?
The domain is change-machine.org, a related problem is also that www.change-machine.org never works?
the cname is set up and working? any ideas?
Best Answer
You need to save the value (www.change-machine.org) into the
Custom Web Addressfield on the Site. (Setup -> Develop -> Sites -> [Site Name] -> Edit)change-machine.org will never work because salesforce/DNS does officially not support CNAME records at the root (naked) domain level.. You will need to setup a redirect from change-machine.org to www.change-machine.org with your DNS provider.