[SalesForce] How to change case details page default view

When ever I click on the case am getting Feed view as the default view and I do not want this.I need the details page as my default view.

Is it possible to make the details view as the default view…?

Thanks
Chitra

Best Answer

Finally I have fixed it...Thanks to bob_buzzard ... The case feed is enabled via the Setup -> Customize -> Cases -> Support Settings -> Enable Case Feed Actions and Feed Items.
Once this is checked, users have the case feed view or regular record view based on the "Use Case Feed" setting in their profile or assigned permission set.

I have just disabled this option.Once disabled it,I was getting Feed & Details view in a single page with a link to hide the feed.So it can be Hide/Show based on the end user need.Once the user Hide Feed it will not be expanded automatically next time.

Cheers...

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