[SalesForce] How to install a package to a sandbox while logged in via “Grant Login Access”

A customer wants me to install a package for them. They have granted me login access via the "Grant Login Access" option. I log in to my SFDC account with the LMA (License Management App), go to Subscribers, pick their org, and login as them.

Now, the tricky part comes when I try to access the installation URL. Sometimes it wants to install it to MY org (the one I used to get tot heir sandbox). Sometimes it asks me to log in – I don't have the login credentials of the sandbox, I bypassed that with "Grant Login Access". Sometimes (very rarely) it just seems to work.

Is there a trick to this or do I just need to have the user install it themselves?

Best Answer

Change the install URL to their instance instead of login or test, and paste it into your address bar after logging in.

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