[SalesForce] Marketing cloud connector issue

I have installed Marketing cloud connector in Salesforce Sandbox. When i click on the 'marketing cloud' tab in Salesforce, I am getting error(see the screenshot). Anyone knows what would cause this? I tried uninstalling and installing it again but no luck.

$Label.et4ae5.mCCSetup could not be retrieved from custom labels: You don't have access to this record. Ask your administrator for help or to request access.

Error Screenshot

Best Answer

Wile creating the Salesforce system user Make sure you have below settings

User License: Salesforce Profile: System Admin

Checked the Marketing Cloud for AppExchange User Field. Checked the Marketing Cloud for AppExchange Admin Field.

It seems more to be a permission issue than a connector issue.

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