Is it possible to use SF Data Extensions in Journey Builder and Automation Studio?
We basically need to send tracking data to Sales Cloud and to do that, it seems the Data Extensions need to be in Salesforce Data Extension folder and have the 18-digit SF Contact/Lead ID.
Manual sends work fine, despite being a 2-step process.
However how can we use them with Journeys?
Best Answer
Are you using Marketing Cloud Connect ? If yes all you need is 18 digit contact / lead id. When you configure email send in journeys you will have a option "Send Tracking Data to Sales Cloud" and emails gets logged under IER in sales cloud.
Your DE has to be in Data Extensions folder, even if it's a Salesforce Data Extension. Just move them manually.