[SalesForce] Summer 17 cannot add Email to activity in lightning experience

I am testing the new Summer 17 release.

I have a sandbox org with this release and all my Send Email lightning action tabs in all the activity layouts are gone:

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I am trying through the page layout (contact, opportunity and all) to add it – now there is an Email lightning action to add:

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But after I am saving the page layout, I do not see this lightning action – it never shows the Email tab in the activity pane, and also it seems like it is not getting saved because when I get back to the page layout, the Email lightning action is again unselected.

I have tried this also on a new page layout and it behaves the same.

Am I missing something or this is a bug?

Thanks

Itai

Best Answer

did you check your orgs email deliverability: Setup -> Email -> Deliverability

it needs to be set to All Email, for the email action to be visible

cheers ian

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