[SalesForce] Welcome Email not getting sent to community users on register

I have run into an issue where if I am unchecking a checkbox: 'Let guest users see other members of this community' under general setting in Preferences.
If the check box is checked, welcome emails are getting triggered.
We unchecked it due to some security issues. But I am not sure what is the relation between this and sending email.

We send the welcome emails using standard "Welcome New Member" functionality of communities.

Do Anyone know whats wrong here.

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Best Answer

You need to select "Send Welcome Email" on Emails Menu

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Please, take into account the following:

Salesforce sends welcome emails when:

  • A community changes from Preview status to Active status. An inactive community doesn’t receive emails unless the associated org has a default portal or if the user’s profile is part of an active portal.
  • An admin adds a profile or permission set to an active community.
  • A user of an active community is assigned a profile or permission set.

read more about it here

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