What determines which tasks go into the boxes Open Activities and Activity history, respectively?
I tried the fields Status, IsArchived, IsClosed, but none of them relate the image I see in my single Account page.
What determines which tasks go into the boxes Open Activities and Activity history, respectively?
I tried the fields Status, IsArchived, IsClosed, but none of them relate the image I see in my single Account page.
Best Answer
For
Task
records, the differentiation is based onStatus
. You can query for all closed values as follows:For
Event
records, the differentiation is based solely on theStartDateTime
field. If it is in the past, it is history. If it is in the future, it is open.