[SalesForce] OpenPrimaryTab in service console opens in same tab

I have tried by giving id as null but still on click existing tabs get refreshed.

sforce.console.openPrimaryTab(null, pageName, true,'xyz',null,this.xyz, 'abz');

Best Answer

As per the salesforce console integration toolkit guide, openPrimaryTab() method takes 6 parameters, whereas you are passing seven. Please verify the same.

sforce.console.openPrimaryTab(id:String, url:URL, active:Boolean, (optional)tabLabel:String, (optional)callback:Function, (optional)name)

I tried the same example given in this link and the tab opens as a primary tab.

Also, if the tab is already open, then Salesforce console prevents opening duplicate tabs.

Related Solutions

[SalesForce] How to redirect SFDC URL clicked outside SFDC to open as a primary tab in Salesforce Console if user has an active session in Salesforce Console

There's a Chrome Extension out there which address this sad issue, called 'Click-to-Console': Link Here.

Hope this helps.

[SalesForce] How to know/find the Id or name of an already open primary tab in the console

You need the getFocusedPrimaryTabId, or possibly getPrimaryTabIds:

(function (c) {
    "use strict";
    var focusedPrimaryTabId, allPrimaryTabIds;
    c.getFocusedPriaryTabId(function (result) {
        focusedPrimaryTabId = result.id;
    });
    c.getPrimaryTabIds(function (result) {
        allPrimaryTabIds = result.ids;
    });
})(sforce.console);

Couple fun gotchas:

These methods do not return anything. You can only access their value from a callback.
Unlike Apex, Javascript properties are case sensitive, so result.Id won't work.

Best Answer

Related Solutions

[SalesForce] How to redirect SFDC URL clicked outside SFDC to open as a primary tab in Salesforce Console if user has an active session in Salesforce Console

[SalesForce] How to know/find the Id or name of an already open primary tab in the console

Related Topic